A focused shop
A small catalogue, a fast checkout and M-Pesa. The quickest way to start selling online.
Best when you sell a handful of products or services.
Sell online.Get paid by M‑Pesa.Keep stock straight.
We build online shops for businesses in Kenya, with fast product pages, a simple checkout, M-Pesa payments and an admin area where you manage orders and stock.
Try the demo shop: add something to the cart and pay.
Savanna CoffeeCart 0
Kenya AAKES 950
House BlendKES 1,600
Ceramic MugKES 700
Pour-over SetKES 2,400
New order #1043Paid by M-Pesa
Everything a working online shop needs
The parts that turn visitors into paid orders come as standard, whatever the size of your catalogue.
Discuss your shopProduct catalogue
Categories, photos, descriptions, prices and variants like size or colour, laid out so shoppers find things quickly.
Cart and checkout
A short, clear checkout that works with one thumb on a phone, so fewer shoppers give up halfway.
M-Pesa and card payments
STK push for M-Pesa, plus card payments if you want them, each tied to the right order.
Orders and stock
Every order is recorded, stock goes down as items sell, and you see what needs packing or restocking.
Delivery and pickup
Delivery fees by area, pickup from your shop, and customer updates as an order moves along.
Search-friendly pages
Clear titles, tidy product pages and fast loading that help Google understand what you sell.
What happens when a customer buys
Five steps, with nothing for you to do until the order lands.
Browse
The customer finds your product on a phone, from Google, social media or a link.
Add to cart
They pick size or colour and add it to the cart in one tap.
Pay
An M-Pesa prompt appears on their phone and they enter their PIN.
You are alerted
The order shows as paid in your dashboard and stock updates itself.
Deliver
You pack and send it, and the customer is kept up to date.
What kind of shop do you need?
We match the build to your business, so you do not pay for features you will not use.
A growing store
Categories, search, filters, discount codes, stock tracking and order management for bigger catalogues.
Best when you sell hundreds of products and need to stay organised.
A custom system
Marketplaces with several sellers, wholesale portals, subscriptions, or a shop linked to your accounting and delivery systems.
Best when your business does not fit a standard shop.
Run your whole shop from one screen
Your admin area is made for shop owners, not programmers.
- See new orders the moment they are paid
- Update stock and prices in seconds
- Add products with photos and descriptions
- Filter orders by paid, packing or delivered
- Get warned when an item is running low
Custom-built shop or template store builder?
Both can work. This is how they usually differ, so you can choose with confidence.
| Custom-built shop | Template store builder | |
|---|---|---|
| Design | Built around your brand and customers | Limited to the templates on offer |
| M-Pesa checkout | Built into the checkout the way you want it | Depends on the add-ons available |
| Running costs | One-off build, plus hosting and optional support | Often a monthly plan plus add-on fees |
| Speed to launch | Takes longer to plan and build | Can be quick for a very small shop |
| Growing later | New features can be added as you need them | May hit limits you cannot change |
| Your data | Your shop and customer data stay with you | Held on the provider's platform |
Which should you pick? A template builder can be a fine start for a very small shop. If you want M-Pesa checkout, your own design and room to grow, a custom-built shop is usually the better fit. Tell us what you sell and we will say honestly which suits you.
E-commerce website development in Nairobi: what to know first
A short guide for businesses planning to sell online.
E-commerce development in Nairobi
We design and build online shops for businesses in Nairobi and across Kenya. A good shop loads quickly, looks professional on any screen and makes it easy to browse, choose and pay.
M-Pesa checkout
Kenyan shoppers expect to pay with M-Pesa. We build STK push payments into your checkout and link every payment to its order, so you can see at once who has paid.
Mobile-first online stores
Most customers shop on their phones, often on mobile data. We design for small screens first, compress images and keep pages light so your shop opens quickly.
Product pages that get found
Clear product titles, useful descriptions, tidy page structure and fast loading help search engines understand what you sell and help shoppers decide to buy.
Delivery, stock and orders
Set delivery fees by area, offer pickup and keep stock accurate as items sell. Fewer mistakes means fewer disappointed customers.
Security and support
HTTPS, protected forms, regular backups and updates keep shoppers and your data safe. We stay available after launch for fixes and new features.
Online shops we build in Kenya
Fashion and clothingElectronicsGroceries and foodBeauty and wellnessFurniture and homeBooks and stationeryHandmade and craftsWholesale and B2BSubscription boxes
Where we work. We are based in Nairobi and build online shops for businesses across Kenya, including Mombasa, Kisumu, Nakuru and Eldoret, in person or remotely.
Questions about online shops
Cannot find your answer? Send us a message and we will reply.
How much does an online shop cost in Kenya?
It depends on the number of products, the features, the design and the integrations you need. A small shop with a simple checkout costs less than a large store or a custom system. Tell us what you sell and we will send a quote.
Can customers pay with M-Pesa?
Yes. We build M-Pesa STK push into your checkout so customers pay from their phone, and each payment is linked to its order so you can see it was paid.
Can I add and edit products myself?
Yes. Your shop comes with an admin area where you add products and photos, change prices, update stock and manage orders without needing a developer.
How long does it take to build an online shop?
A small shop can take a few weeks. Larger stores and custom systems take longer. We give you a timeline once we know how many products and features you need.
Can you set up delivery options?
Yes. We can set delivery fees by area, offer pickup, and connect to courier services that provide an integration. Tell us how you deliver today and we will build around it.
Will my products show up on Google?
We build search-friendly product pages with clear titles, descriptions and fast loading, and we set up Google Search Console and your Google Business Profile. No one can guarantee a ranking, but a well-built shop gives you a strong start.
Ready to open your shop?
Get a quoteTell us about your project
Share a few details and we will reply with ideas and a quote based on what you need.
Talk to us
- info@softspottechnologies.co.keEmail
- +254 794 364 868Call
- Chat on WhatsAppQuick questions
- Nairobi, KenyaLocation