Everything yourbusiness needsto win online

Websites, online shops, apps, M-Pesa integrations, hosting, security and Google visibility, all from one friendly team in Nairobi.

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We build for shops

SoftSpot11 SERVICES

All our services

Start with one or combine several. Pick a category, open any service to see the details, or ask us what fits.

Recommended
01

Web development

Fast, responsive websites and web apps that turn visitors into customers.

  • Business websites
  • Web applications
  • Easy-to-edit content
Learn more Recommended
02

Website design

Professional, mobile-friendly designs that look like your brand and build trust.

  • Brand-led design
  • Mobile first
  • Clear calls to action
Learn more Recommended
03

E-commerce development

Online stores with M-Pesa and card payments, built to sell around the clock.

  • Product catalogue
  • M-Pesa and cards
  • Orders and stock
Learn more Recommended
04

UI/UX design

Interfaces that are clear, quick and enjoyable to use, on any screen.

  • User research
  • Wireframes
  • Interactive prototypes
Learn more Recommended
05

Software development

Custom systems, portals and dashboards built around how your business really works.

  • Business systems
  • Dashboards
  • Automation
Learn more Recommended
06

Mobile app development

Android and iOS apps that put your business in your customers' pockets.

  • Android and iOS
  • Push notifications
  • App store launch
Learn more Recommended
07

API integrations

M-Pesa and payment integrations, plus connections between the tools you already use.

  • M-Pesa Daraja
  • Payment gateways
  • System connections
Learn more Recommended
08

Maintenance and support

Updates, backups, fixes and monitoring, with a team you can call.

  • Monthly care plans
  • Quick fixes
  • Monitoring
Learn more Recommended
09

Google visibility

SEO and Google Business Profile work so nearby customers find you first.

  • Local SEO
  • Google Maps
  • Monthly reports
Learn more Recommended
10

Hosting and domains

Domains, reliable hosting and business email, set up in your name and managed for you.

  • Domains
  • Hosting
  • Business email
Learn more Recommended
11

Security

HTTPS, safer logins, backups and malware clean-up to keep your site and customers safe.

  • Security audits
  • Backups
  • Hacked-site recovery
Learn more

Not sure where to start?

Choose what you want to achieve and we will point you to the right services.

Pick a goal

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    How every project works

    The same clear process whichever service you choose, with no jargon and no surprises.

    1. 1

      Talk

      You tell us about your business and goals. We listen first and ask the right questions.

    2. 2

      Plan

      You get a clear plan, timeline and quote, written in plain language.

    3. 3

      Build

      We design and build in stages, showing you progress so you can steer as we go.

    4. 4

      Launch and support

      We launch carefully, train your team and stay on hand for updates and fixes.

    Why businesses choose SoftSpot

    Practical technology, honest advice and a team that picks up the phone.

    Built for Kenya

    M-Pesa, phone-first design and pages that stay fast on slower connections.

    One team, every service

    Design, development, hosting, security and support all in one place, so nothing falls between suppliers.

    Clear, honest quotes

    You know what you are paying for, and we only recommend what you actually need.

    You own everything

    Domain, hosting and accounts stay in your name, with no lock-in.

    Plain language

    No jargon. We explain what we are doing and why.

    Nairobi-based support

    Same time zone, reachable by phone and WhatsApp, and ready to help after launch.

    Questions about our services

    Cannot find your answer? Send us a message and we will reply.

    I am not sure which service I need. Where do I start?

    Start with the picker on this page, or just tell us about your business and what you want to achieve. We will suggest the simplest set of services that gets you there, with a clear quote, and no pressure to buy extras.

    Can I combine services?

    Yes, and most clients do. A common mix is a website, hosting and domain, then a maintenance plan, with Google visibility added once the site is live. We can also start with one service and add others later.

    Do you work with businesses outside Nairobi?

    Yes. We are based in Nairobi and work with businesses across Kenya by phone, WhatsApp, email and video call, and we can meet in person where it makes sense.

    Can you take over a website or system someone else built?

    Usually yes. We start with a short review, tell you honestly what condition it is in and what it needs, and then agree what we can support or improve.

    Will I own my website, code and accounts?

    Yes. Your domain, hosting and accounts stay in your name, and we are added as managers you can remove at any time. We will agree code ownership with you in writing before the work begins.

    Tell us what you want to build

    Get a free quote

    Tell us about your business

    Share your business name and website address. We will reply with ideas, the services that fit and a clear quote.

    Talk to us

    Chat on WhatsApp Call +254 794 364 868