Outdated plugins
Old software with known flaws is the easiest way in, and bots look for it constantly.
Keep your websiteand customerssafe online
We protect websites and online shops in Kenya from hackers, malware and data leaks, so you can focus on running your business and customers can trust you.
We protect shops and their customers
Why website security matters
A hacked website can lose you customers overnight. Visitors see warnings, Google may hide your site from search, and customers’ details can end up in the wrong hands.
Most attacks are not personal. Automated tools scan the internet for sites with old software, weak passwords or open settings, and small businesses are hit as often as large ones.
The good news is that a short list of basic protections stops most of them. We put those in place, keep them working and tell you in plain language what is going on.
Weak or reused passwords
One leaked password from another site can open your admin area.
Fake payment pages
Badly built checkouts can expose customer details or accept fake confirmations.
Our website security services
Start with an audit or combine services. We recommend what fits your site and your budget.
Website security audit
We check your site, hosting, login pages, plugins and settings the way an attacker would, then give you a clear, ranked list of fixes.
ScanConfig reviewLogin checksReport
HTTPS and hardening
Valid certificates and secure settings so data between your visitors and your site stays private.
Updates and patching
Outdated plugins are the most common way sites get hacked. We keep yours current.
Backups and recovery
Automatic backups stored away from your site, and a restore we have actually tested.
Hacked website clean-up
If your site has been hacked, redirected or flagged by Google, we remove the malicious code, close the way in and bring you back online.
Malware removalPassword resetRestoreGoogle review
Safer logins
Strong passwords, two-step login and the right access for each person.
Secure payments
M-Pesa and card integrations built so secret keys and customer details stay protected.
Monitoring
We watch for downtime, changes and warning signs, and tell you early.
Data protection basics
Practical technical measures to help you handle customers' personal data responsibly under the Kenya Data Protection Act, 2019.
EncryptionAccess controlPrivacy noticeData minimising
How secure is your website today?
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Let us start
Tick the boxes that match your business to see your score.
How we work
A clear plan, safe changes and honest reporting, with no jargon and no scare tactics.
- 1
Assess
We review your website, hosting, logins and payments to find the biggest risks.
- 2
Fix
We close the most dangerous gaps first, after taking a backup so nothing is lost.
- 3
Protect
We add backups, updates, safer logins and monitoring to keep you protected.
- 4
Report
You get a plain-language report of what we found, fixed and what to do next.
A security audit in plain language
What is safe, what is risky and what to fix first, ranked by importance.
HTTPS and secure settings
A valid certificate, secure headers and safe configuration on your server.
Updates and patching
Your website software, plugins and themes kept current.
Backups you can restore
Automatic copies stored away from your website, with a tested restore.
Safer logins
Strong passwords, two-step login and the right level of access for each person.
Malware clean-up if needed
Hacked code removed, the entry point closed and Google warnings reviewed.
Secure M-Pesa and card payments
Payments handled by trusted providers with keys kept out of public code.
A team you can call
Questions answered by people in Nairobi, not a ticket queue.
Built for businesses in Kenya
Security that fits how Kenyan businesses sell, get paid and talk to customers.
M-Pesa done safely
Daraja and other payment integrations built with secret keys protected and every payment confirmed on the server.
Data Protection Act
Technical measures that help you look after customers’ personal data, such as encryption, access control and clear privacy notices.
WhatsApp and phone scams
We help your team spot fake payment messages and phishing, which are some of the most common tricks used on businesses here.
Shared access, safely
Developers, agencies and staff each get their own login, so nobody shares one password and access can be removed any time.
Quick recovery
Backups and a simple recovery plan mean a bad day does not become a lost business.
Honest advice
We only recommend what your site really needs, and we never use fear to sell you extras.
Questions about website security
Cannot find your answer? Send us a message and we will reply.
Can you guarantee my website will never be hacked?
No, and be careful of anyone who does. No website is 100% safe. What we can do is close the common doors attackers use, keep your software updated, back everything up and watch for problems, so that an attack is much less likely and, if one happens, you recover quickly.
My website was already hacked. Can you fix it?
Yes. We remove the malicious code, close the hole it came through, change every password and key, restore clean files from a backup where needed and ask Google to review your site if it was flagged. We then put protection in place so it does not happen again.
I run a small business. Is security really necessary?
Yes. Most attacks are automated and scan the internet for weak sites of any size. Small sites are often easier targets because updates and backups get forgotten. A few basic protections stop the large majority of these attacks.
Is it safe to accept M-Pesa and card payments on my website?
It can be, when payments are handled by a trusted provider and your integration is built correctly. We keep secret keys out of your public code, verify payment confirmations on the server and never store card details on your own site.
What does the Kenya Data Protection Act mean for my website?
The Data Protection Act, 2019 sets rules for how businesses collect, store and protect personal data, and some businesses must register with the Office of the Data Protection Commissioner. We handle the technical side, such as encryption, access control and privacy notices. We are not lawyers, so for legal advice please speak to an advocate.
Will you ask me to share my passwords?
No. We ask you to add us as users with our own logins so you can remove our access whenever you like. Please never send passwords over WhatsApp or email, and we will show you a safer way to share access.
How will I know the protection is working?
You get a short report in plain language: what we found, what we fixed, which updates were applied, when your last backup ran and anything that needs your attention.
Do I own my website, hosting and accounts?
Yes. Your domain, hosting and accounts stay in your name. We are added as managers, and you can remove our access at any time.
Ready to protect your website?
Get a free security checkTell us about your business
Share your business name and website address. We will send a short security review and a quote.
Talk to us
- info@softspottechnologies.co.keEmail
- +254 794 364 868Call
- Chat on WhatsAppQuick questions
- Nairobi, KenyaLocation